Bad service at Mahkota Hotel Melaka?

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255W
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Bad service at Mahkota Hotel Melaka?

#1 Post by 255W » Sat Dec 12, 2009 3:17 pm

Came across this link about really bad service at Mahkota Hotel Melaka... Is it ture? Has anyone here stayed in Mahkota before? I'm thinking of staying there this coming Christmas :-'

http://www.tripadvisor.com/ShowUserRevi ... RATES_CONT

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Re: Bad service at Mahkota Hotel Melaka?

#2 Post by turbosnail » Sat Dec 12, 2009 3:42 pm

Yup, I stayed once. Don't expect good service though room was ok.

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Re: Bad service at Mahkota Hotel Melaka?

#3 Post by glug » Sat Dec 12, 2009 4:03 pm

I stayed there about 2 years ago.

I didn't encounter any rudeness - in fact, I think the staff there were pretty nice. The hotel has seen better days, though - and the rooms and bathrooms are pretty run down. Personally, I would stay at the Holiday Inn next door.

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Re: Bad service at Mahkota Hotel Melaka?

#4 Post by baileyng » Sat Dec 12, 2009 10:08 pm

Most of the hotels will have service from bad to worse. As more and more new hotels booming up, the old hotels will find it difficult to maintain their services to customers. They might end up getting cheap staff and unqualified as well. Only those famous hotels are able to maintain their PR service to customers but again, the facilities are not up to expectation. I haven't seen any hotels (especially old and existed one) having improved services so far. The best is they just managed to maintain it.

p/s: I stayed once, not up to expectation even though it's cheap.

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Re: Bad service at Mahkota Hotel Melaka?

#5 Post by iztee » Wed Mar 24, 2010 2:52 pm

stayed there once, will not go back there or recommend it to anyone. rate is relatively cheap, room is pretty old, facility may not work properly or up to expectation.

:-.

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Re: Bad service at Mahkota Hotel Melaka?

#6 Post by SilverBeauty » Wed Mar 24, 2010 4:24 pm

255W wrote:Came across this link about really bad service at Mahkota Hotel Melaka... Is it ture? Has anyone here stayed in Mahkota before? I'm thinking of staying there this coming Christmas :-'

http://www.tripadvisor.com/ShowUserRevi ... RATES_CONT
The hotel has seen better days. If your expectations are high, then you will be disappointed.

Better to stay 50M down road at Holiday Inn or nearby Equatorial Hotel

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Re: Bad service at Mahkota Hotel Melaka?

#7 Post by vash_h » Thu Mar 25, 2010 7:28 am

i agree.. stay equitorial better..

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